Terms and Conditions
All drawings that are created by 'Charlies Drawings'. When purchasing a picture this gives you personal royalty free use of the image on anything you see fit. Business use of the images need to be cleared by management before use. You may reproduce the drawing in any format necessary and as many times as you like.
Charlie's Drawings may use your drawing/photo as part of any advertising campaign online or offline as they see fit. If you request for this not to happen by email then this will not be the case.
When you choose to have a caricature picture done you hand over artistic licence to that picture. The artist will do a like image that you require but there may be subtle differences in shapes and colours. PLEASE NOTE - Pictures will not be redrawn if after being reviewed by management if the likeness is to a level deemed appropriate by Charlie's Drawings.
There is a strict 'NO REFUNDS' policy on these items as they are custom made. A preview is sent either thru email or via facebook messenger in about 2-3 weeks from order date. At this stage you can provide feedback in case changes are necessary to make your drawings perfect. As soon as you sign off on the drawing, this signifies that you are happy with the end result and the canvas or print that you ordered, if any, will be prepared for dispatch and delivery.
Although the usual waiting time for the pictures is 10 to 12 days for the artwork and then a further 4 to 5 for shipment. In busy periods this may alter. I ask very politely that if after 12 working days you have not received an email with your picture please contact me then. Any emails or messages received on this subject before that date will not be answered until the 12th day.